Moderator – Ryan Nelson, Vice President of Client Solutions, Cross Country Healthcare

Ryan Nelson is a seasoned healthcare workforce strategist with more than 16 years of experience in international nurse staffing, enterprise client relations, and program development. As Vice President of Client Solutions for Cross Country Healthcare’s International division, he partners with health systems to design and scale sustainable global workforce solutions that strengthen clinical operations and address long‑term staffing needs.

            Ryan is known for his consultative leadership style, ability to navigate complex organizational environments, and commitment to elevating the client experience. His background spans international recruitment, operational optimization, and strategic growth initiatives across major health systems and MSP partnerships.

Panelist- Manjari Singh MBA, CEO, Erlanger Behavioral Health

Manjari Singh, MBA is the Chief Executive Officer of Erlanger Behavioral Health Hospital in Chattanooga, Tennessee, where she leads strategic operations for a 96-bed inpatient behavioral health facility serving adolescents and adults across the region. With a strong background in behavioral health leadership and hospital operations, Manjari focuses on improving access to high-quality mental health care while building strong clinical teams and sustainable systems of care.

Prior to her role as CEO, Manjari completed Acadia Healthcare’s competitive CEO-in-Training program, where she developed expertise in hospital operations, clinical performance improvement, and healthcare strategy across multiple behavioral health facilities. Throughout her career, she has been deeply involved in strengthening partnerships with healthcare systems, community providers, and referral networks to ensure patients receive timely and effective behavioral health treatment.

Manjari earned her MBA in Healthcare Management from Belmont University’s Jack C. Massey College of Business. She is passionate about advancing behavioral healthcare, developing high-performing leadership teams, and driving innovative solutions that expand access to mental health services for underserved communities.

Panelist – Matthew Rosenberg LADAC, Quality Management Analyst, Cumberland Heights

Matthew Rosenberg is a licensed addiction counselor and quality analyst at Cumberland Heights, where he has built his career since joining the organization in 2020. He began in entry-level direct care roles and advanced through positions of increasing responsibility, including team leader, staff development coordinator, and now quality analyst. Before entering behavioral healthcare, Matthew studied business management at Appalachian State University and worked in sales and operations management.

Matthew values learning through both education and experience and has been intentional about building a practical understanding of addiction treatment across patient-facing and staff-facing roles. He believes meaningful leadership begins with firsthand experience. Through that process, he achieved licensure as an addiction counselor and is currently pursuing a master's degree through Hazelden Betty Ford Graduate School.

In addition to his work at Cumberland Heights, Matthew serves on the board of directors of Friendship House, a nonprofit recovery community center. He values knowledge, personal development, and service to others, and is especially passionate about strengthening systems of care and removing barriers for individuals and families affected by substance use and co-occurring disorders.

Panelist – Ornin Hakim M.S., Performance Improvement Specialist, HCA Healthcare

Ornin Hakim earned his B.S. in Biomedical Sciences from the University of Alabama at Birmingham and his M.S. in Health Systems Management from Rush University. He is currently a Performance Improvement Specialist at HCA Healthcare, where he supports initiatives focused on ER operations, throughput, OR performance, and staffing and scheduling. He previously served as an Administrative Fellow at Vanderbilt University Medical Center and has experience in process improvement, data analysis, benchmarking, and presenting executive-level presentations that support leadership decision-making. Ornin is driven by the opportunity to improve healthcare operations and create meaningful organizational impact.